Dallas-based Southwest Airlines has announced that it plans to redesign its airport gate areas to be more passenger-friendly.
The plan, announced on Oct. 11, is “to give you (the passenger) a more comfortable and productive space in which to enjoy those preflight moments!”
In early November the company plans to roll out a new boarding system that is intended to eliminate people having to queue up by standing or sitting in line in front of the gate door to get a seat well before the airplane lands.
The gate makeover will include a “business focused area” with padded seats, tables with power outlets, stools and a flat screen TV, as well as a “family area” with smaller tables and chairs and “kid friendly” programming on a flat screen TV, along with power stations for charging electrical devices. The remodeling will also start in November. The makeover at all 64 cities to which the airline flies is expected to be completed in early 2008.
, Connie Lewis