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Zingle’s service lets hotels and other businesses manage incoming messages in one place. It can automatically generate replies and create service tickets using natural language processing. Photo courtesy of Zingle

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Carlsbad Messaging App Zingle Acquired for $42M

Zingle was acquired by Medallia, a San Francisco-based software company.

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Zingle Wants Hotels to Get The Message on Customer Service

A long wait for coffee sparked the idea behind Ford Blakely’s business messaging company, Zingle. Blakely, who was working as CPA, was in line at a coffee shop in Del Mar.

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