Dr. David Guss is chair of the Department of Emergency Medicine at UC San Diego School of Medicine and principal investigator for the university’s telemedicine program. The UCSD program, which has been in effect for about six months, keeps a physician on call to remotely triage patients when the waiting room is at capacity.

Dr. David Guss is chair of the Department of Emergency Medicine at UC San Diego School of Medicine and principal investigator for the university’s telemedicine program. The UCSD program, which has been in effect for about six months, keeps a physician on call to remotely triage patients when the waiting room is at capacity.

The overcrowding of emergency departments has long been a major driver of the nation’s health care cost crisis...