Pam Gaffen, president and chief operating officer of Gafcon Inc., a construction firm in San Diego, has been in business for 20 years. Gafcon provides construction, project management services and claims support in San Diego, Los Angeles and Orange counties.
Name: Pam Gaffen.
Company: Gafcon Inc.
Titles: President and COO.
Education: Dental Nurse, R.D.A.
Birthplace: South Africa.
Current residences: San Diego and Los Angeles.
Family: Married with a 25-year-old son who graduated from UC Berkeley and a 22-year-old daughter who graduated from UCLA.
Essential business philosophy: Build a strong team while keeping them happy.
Best way to keep a competitive edge: Diversity and quality.
Guiding principle: Strive for perfection.
Yardsticks of success: Happy employees, growth and profitability.
Goals yet to be achieved: Taking my experience at Gafcon and applying it to my new venture, SharePoint360 LLC, and making it as successful.
Best business decision: Starting Gafcon.
Worst business decision: Being less engaged in company affairs a few years ago.
Toughest business decision: Growth management.
Biggest missed opportunity: Not responding to rapidly changing operational and technological issues sooner.
Mentor: My dad.
Word that describes you: Energetic.
What you like best about your job: Taking on challenges.
What you like least about your job: Those who do not take responsibility for their actions.
Pet peeves: Missed deadlines and poor quality of work.
Most important lesson learned: Think things through thoroughly before communicating.
Person most interested in meeting: Nelson Mandela, and I have.
Three greatest passions: Interior decorating, cooking and dancing.
First choice for a new career: Opening a restaurant.
Favorite quote: “Work hard, play hard.”
Most influential book: None, I don’t have time to read.
Favorite status symbol: My African art collection.
Favorite restaurant: Cut in Beverly Hills.
Favorite place for business meetings: My private conference room in my office.
Favorite vacation spots: Italy for shopping, Africa for beauty.
Favorite way to spend time: At my home in the desert with family and friends.
, Andrew Schweizer