Founder and CEO: Fred Luddy.

Founded: 2004.

First paying customer: 2005.

Revenues: $53 million annually.

No. of local employees: 95.

Investors: JMI Equity and Sequoia Capital.

Company description: Provider of IT service management in the form of a Web-based software program that is available to subscribers.

Development of information technology in a large company can be tough enough without the extra hassle of setting up special equipment and computer programs...

Chuck Harvey is a freelance writer for the San Diego Business Journal.

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